Discussing Disruption and the Future of Edtech with Michael Horn, Part 1

Michael Horn is co-founder of the Clayton Christensen Institute and serves as the executive director of its education program. In 2008, he co-authored the award-winning book, Disrupting Class: How Innovation Will Change the Way the World Learns.

edtech, disruption, Michael Horn

Michael Horn is co-founder of the Clayton Christensen Institute and serves as the executive director of its education program.

Q: You’ve said many times that the current online learning structures, especially Massive Open Online Classes (MOOCs), don’t have quite what it takes to disrupt traditional education. Why not? What’s lacking?

R: A couple of things are missing so far from the innovations that we have been seeing in the higher education space to make them truly disruptive. One of them is finding a real business model that allows sustainable growth and activity in the space instead of simply putting something out for free and hoping that a business model will eventually come together.

The second thing we’re seeing is that for these disruptions to ultimately be successful they have to solve a really important job to be done in the lives of employers or students or someone along the chain that is involved in education. A lot of them haven’t focused on solving that important job, one that’s really pressing. My sense is that those that are moving toward working with employers are starting to understand this better than others right now.

Q: Student assessment is one of the big challenges with MOOCs and digital learning in general. How do you see this issue being addressed, currently and in the future?

R: I think a couple of things could happen. First, to the extent that entities are partnering directly with the institutions themselves, they can together build specifications that, if the student passes and shows mastery, then employers will say, ‘yes, that looks like student success.’ That’s one way that might get solved. Second, I think you will simultaneously see independent assessments or consortia pop up whose purpose is to verify learning in an independent and objective way to help further competency-based learning. That’s the second thing that we will see coming out more and more.

Q: The college accreditation system is an obstacle for many online learning companies. Do you see that system evolving and/or a new system emerging?

R: In the short term, the college accreditation system is a barrier for a lot of this. The system is trying to evolve, but more likely we are going to see a new entity go around that accreditation system. That system was built for what it does today and it was quite successful in many ways in solving the set of problems that it did. But it’s antiquated for many of the problems we are talking about now, and the lessons from disruptions are pretty clear. It will be difficult to transform it into something that we want to solve these new, modern problems.

Q: How important is government policy in this process of disrupting education?

R: Disruption will happen regardless of what policy does or doesn’t do, but whether that disruption is positive or not, whether it really transforms the factory model of education into a student-centered one, that’s the huge question. Policy will shape and dictate that, to some degree, because policy incentivizes what sorts of programs are put in place, whether they in fact focus on student learning outcomes, and what the student learning outcomes that we care about are. Historically policies have been very focused on input-based ways of thinking about that, and accordingly we have very input-driven programs as opposed to ones that really prioritize learning outcomes.

In the higher education space, it will have a lot to do with how fast this disruption takes place. Policy could slow it down or could speed it up and make it focused on quality, if the right incentives are put in place.

Q: Do you see any signs of progress?

R: The Department of Education is starting to create waivers for competency-based learning programs that almost run around the accreditation organizations that are in place. Also, the dialogue has improved quite a bit around the potential of online learning. I think those are positive signs.

On the negative side, we have a fractured way of looking at the for-profit universities that have come before this wave, the innovation of the space over the past 20 years. The dialogue has broken down into for-profit equals good or bad, rather than a more nuanced look at the way the government’s policies actually incentivized poor behavior from some of these for-profits. Looking at the good behavior that they actually did do, I think the question ought to be not good or bad, but how do we take the innovation that happened there and is now happening elsewhere and marshal it toward a higher good and not repeat mistakes, rather than create a polarized debate.

Q: In the past, you’ve mentioned overseas markets as areas where large, open classes can really have impact. What do education companies need to go to properly realize that potential?

R: I think MOOCs can be helpful for emerging markets where there is lots of non-consumption, where lots of people need college education, where a liberal arts education is still in demand. MOOCs can help from the content point of view. The dangers are companies just assuming that the US-based courses will naturally be the things that help in those contexts, rather than really embedding themselves or working with partners who deeply understand those contexts to create things that are relevant and useful for those people. It’s going to be really important and challenging for folks in the US to create platforms that solve those problems in those contexts. There is huge opportunity but it will be very difficult as well.

In the second part of this interview, to be posted tomorrow, Michael looks more closely at how technology is influencing education at all levels, from primary school to corporate training. Stay Tuned! 

Get Online and Stay Interactive: Media tools make interaction easy.

When venturing into the online classroom, many teachers worry that they will lose the personal interaction present in the traditional classroom setting.  There, students and teachers are face-to-face, which creates that old-school type of interaction called conversation. In many popular online learning management systems, that interaction changes to a written format, which allows students to continue making comments 24 hours a day. This flexibility is one the biggest selling points for online education.

online classes, interactivity, teaching online

Teachers can utilize video chats, virtual whiteboards, and forums to increase student interaction.

At the same time, the spontaneity of live class discussion can be lost. Students often learn more from those discussions with teachers and classmates than from their homework, reading, and problem sets. The slower format of class comment, and even live chat, which operates in real time through written formats, can dampen that discussion.

At Rukuku, we’ve tried to maintain all of these elements by offering a live video chat feature, as well as written chat and comment sections. We also include a virtual white board, which allows both teachers and students to write via iPads or on their computer screens. For example, a teacher could write a math problem on the white board and let the student solve it. Through all these features, online channels can actually strengthen interaction.

Strengthening that interaction takes more than technological tools, however. It takes time. This is one of the biggest surprises for many first-time online teachers. Because class discussion can continue 24 hours a day, teachers must commit to checking in on their classes and commenting often. For better or worse, most online students have come to expect prompt responses.

Toward that end, many online class services require teachers to respond to student comments within a certain time frame, usually 48 hours. Teachers that don’t have those requirements specifically should impose them on themselves. We all have emails from friends and family sitting in our inboxes, waiting for responses. Those responses usually don’t happen if they don’t happen quickly. If you are planning an online class, set a deadline at 12, 24, or at most 48 hours to respond to your students’ comments.

AND, in addition to that, schedule a video chat, just as you would in a traditional course. You may be able to include your lecture in recorded video form as preparation material, together with assigned reading. But make sure you schedule some time each week to lead a video chat. It will add spontaneity and virtual face time, while bringing your students closer to you and to each other.

Educational Data and its Discontents

Part 1: Personalize it.

Imagine this. Students fill a classroom, each one sitting at his or her desk with a tablet or small laptop, working away at the particular topic of the hour, whether it be mathematics or history. The computer gauges each of the student’s responses, recording their performance and re-calibrating the lesson to focus on the student’s weak points. The teacher walks around, monitoring progress, identifying difficult topics, answering questions.

A few students smile, enjoying the game-like qualities of the educational programs, more fun than the lectures and quizzes of past classes. Everyone wins. The students have more fun while working at their own pace, and teachers still serve in essential roles. With all that winning, why does that image make me uncomfortable then?

Date in education helps personalize education

Technology allows teachers to better understand the individualized needs of their students.

Much of the excitement surrounding technology and education centers on accessibility. Students in rural India can now take classes from Harvard professors by simply saving enough money for a few hours a week in an internet café. That is exciting stuff, and at Rukuku, we hope to further facilitate the opening of new educational channels around the globe. At the other end of the spectrum, though, technology is creating new opportunities to understand the specific strengths, weaknesses, and educational needs of individual students. In other words, technology is not only making education more global, but more personal as well.

The value of this should be clear for any student that’s gotten hung up on one aspect of the lesson and fallen behind on the rest of the material as a result. That value should also be clear to any student that’s daydreamed away a class period while the teacher reviewed and rehashed old material for the sake of a few students that are still struggling to understand.

Picturing it, though, is a little discomforting. I see a room full of kids absorbed in their computer screens in the same way many kids are absorbed in computer or TV screens once they get home. Automated programs sit on the other side of those screens, rather than real people. Teachers serve as facilitators and tutors, not as the foci of attention. Few educators are fully comfortable with that picture either, and most pilot programs utilizing such technology limit daily use and offer that information to help teachers in their traditional classrooms as well.

To me, using computers and limiting computer use are both great ideas, but it will be difficult to maintain the proper balance, especially if it turns out that letting the students work on the computer a little longer might be a little lighter on the teachers’ work load and a little better for the test scores. I know, I know. All the teachers reading this are gasping. I used to be a teacher, though, and I know the pleasure of making it a video day now and then. And yes, we still used videos when I was teaching. It was not that long ago.

The point is, these computer programmers are smart. And they will eventually figure out how to consistently make test scores higher through these programs, even if it takes five or ten years. Does that mean students should be interacting with automated computer programs all day? Some of time, yes. All of the time, no. Reaching the right balance will be the challenge.

I work for a tech company and obviously see computer screens as potentially positive in many, many aspects of education and of life. At Rukuku, we are trying to connect people all over the world to fully develop that potential. At the same time, the social aspect is an important element in education, especially for children. We do our best to maintain that aspect by using old-fashioned data collectors, also known as teachers, while still taking advantage of technology to expand the reach of those teachers.

Individualized student data can and should be an important tool for teachers, and we are always exploring ways in which we can offer more highly personalized options for our users. At the end of the day, though, nothing replaces the personal interactions that students have with their teachers and each other, even if those interactions take place across electronic networks stretching from Silicon Valley to Himalayan mountaintops.

Can Obama’s Higher Education Reform Pass?

Obama’s higher education reform is ambitious. In fact, one could call it ambitious if the Democrats controlled both houses of Congress. With the current, divided Congress, it looks like something between wishful thinking and a kamikaze crash. Some might wonder why Obama bothered to introduce this plan, or any plan for anything ambitious really. There is little to no chance these proposals will survive in the House of Representatives. Obama’s plan calls for more government oversight, with complicated caveats, which conservatives can’t stand. Plus, agreeing with Obama on almost anything can have political consequences for red-state representatives.

Obama, edtech, higher education reform

Obama’s Higher Education Reform Faces Challenges in Congress

So why did he do it? Well, looking more closely, we can see that many of his proposals don’t actually require Congressional approval. For example, he asked the Dept of Education to create a new university ranking system based on value, affordability, and other factors by 2015. By 2018, he wants to tie those ranks to the distribution of financial aid. For the first task, he doesn’t need approval. For the second, he does, but not until 2018, more than a year after he leaves office.

By that time, the rankings system will have been in place for a few years. Maybe if it works well, Congress will go for it. Maybe they won’t. If not, Obama will lose a key element in his reform plan, but some important goals are still likely to be accomplished. Schools will hopefully begin paying attention to these issues in the same way, or even more carefully, than factors like selectivity and average test scores that improve standing in US News & World Report’s annual ranking.

It is a bit like one of those diets where they ask you to write things down. Even if you don’t consciously change your behavior, the fact that you are writing it down and paying attention influences your habits. Check it out here, if you don’t believe me. Hopefully, the Education Dept’s rankings can bring this sort of awareness to the nation’s colleges and universities. Earlier this year, the Dept website already began publishing more information about colleges and universities on its College Scorecard webpage.

On loan repayment, the President’s administration can make some significant progress, even without Congress. Obama cannot automatically make all borrowers eligible for the pay-as-you-earn program without Congress. He can extend eligibility to all direct loan (from the Education Dept) borrowers, though, just not those that borrowed through the FFEL program, which was discontinued in 2010. And those in the FFEL program can generally convert loans into direct loans, so in a sense, most borrowers are eligible, if they take the time and effort to make themselves so. The Education Dept does not need approval for its awareness program, which basically educates students and recent grads about their eligibility for benefits.

Finally, for the new emphasis on technology, discussed in our last post, the Obama administration has few congressional hurdles. Of course, many of the bullet points on the plan are simply statements of support, so it is tough to stop measures that are not specifically spelled out yet. In terms of announced funding, Obama will need congressional approval for his $260 million “First in the World” program promoting innovation, but not for the Labor Dept’s $500 million program for accelerated degree programs at community colleges and some four-year universities.

For the competency-based credit system and the re-design of courses and student services through technology, all areas which are important for Rukuku and its business, the administration is free to begin launching experimental programs. We’re excited about that and looking forward to joining in. Let the innovation begin.